Contact us
Let us know if you need more information or help getting or using your NZBN, by completing the contact form below. We will be in touch within approximately 3 working days.
Due to industrial action, if you are calling our customer service centre there may be a delay in answering or an interruption to your call. We apologise for any inconvenience and appreciate your patience.
Answering common NZBN questions
- Your business might already have an NZBN
Companies and other organisations have been automatically assigned NZBNs and a number of other businesses have already applied. Check now » - How to get your NZBN
If you’re a sole trader, partnership or trust that needs to get an NZBN, you’ll need to gather some key information and follow a few simple steps. How to apply » - How we process your application for an NZBN
Some applications are approved instantly but others we need to review, and this review can take up to 3 working days to complete. You can check the status of your own application at any time. How to check » - Confirming your authority
Before you can update a business’s details on the NZBN Register you need to confirm you have the authority to do so. How to confirm authority » - Logging in with RealMe®
A RealMe login is required to log in to MyNZBN. If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options. If you're still having trouble logging in, contact us to talk to one of the team.